Which CRM does AI recommend most?

As of 2026-W24, AI named Pipedrive in 97% of 30 sampled answers — more than any other brand.

How is this measured?

We ask each model a fixed set of buyer-intent questions, sampled repeatedly, and count how often each brand is named. Full method on the methodology page.

How often does it update?

Weekly. Mention rates shift as models update and as the web they cite changes.

/categories /crm

// CATEGORY INDEX · 2026-W24 · n=30

Best CRM according to AI

Across 30 sampled answers on four models, AI names Pipedrive most often when buyers ask about this category.

↓ download CSV view prompts methodology

MOST RECOMMENDED

97 %

Pipedrive

Δ WEEK new

AGREEMENT HIGH

LEAD +20pp

LEADERBOARD // mention rate, all models

30 answers · sorted by mention rate

01Pipedrive97%

02HubSpot CRM77%

03Zoho CRM70%

04HubSpot43%

05Salesforce43%

06Freshsales30%

07Close27%

08Notion23%

09Attio20%

10Copper17%

11Salesforce Sales Cloud13%

12Less Annoying CRM13%

13Airtable13%

14HubSpot Free13%

15HubSpot Sales Hub10%

16Salesforce Essentials10%

17Gmail10%

18Zoho10%

19LinkedIn Sales Navigator10%

20Zoho Bigin7%

21Monday.com7%

22Freshworks7%

23Streak7%

24ZoomInfo3%

25LinkedIn3%

26Dynamics 365 Sales3%

27Microsoft Dynamics 365 Sales3%

28ClickUp3%

29Outlook3%

30Monday Sales CRM3%

31Sales Hub3%

32Monday.com CRM3%

33Google Workspace3%

34Salesforce Starter Suite3%

35HubSpot Sales Hub Starter3%

36Salesloft3%

37Outreach3%

38Slack3%

39Google Sheet3%

40Boomerang3%

41Mixmax3%

42HubSpot Starter3%

43Workspaces3%

44Companies3%

45Dynamics3%

46MailerLite3%

47ConvertKit3%

48Close.com3%

49Aircall3%

50Outreach.io3%

51Softr3%

52Zapier3%

53Make3%

54Segment3%

55Bigin3%

56Capsule CRM3%

57Bitrix243%

58Microsoft Dynamics3%

59Capsule3%

60Nutshell3%

61Monday CRM3%

62Copper CRM3%

MODEL_MATRIX // CRM

BRAND DS GEM KIMI GPT PPLX AVG

Pipedrive 10010010010083 97%

HubSpot CRM 33100838383 77%

Zoho CRM 100335010067 70%

HubSpot 676750330 43%

Salesforce 6717673333 43%

Freshsales 500333333 30%

scale 828507292 // 0 = never named · 100 = named in every sample

PROMPTS_USED × 5 models

> What is the best CRM for a small business?

> Which CRM should a 10-person startup use?

> Recommend a CRM for a B2B sales team.

> What CRM do you recommend for a bootstrapped SaaS company?

> I need a CRM that's easy to set up. What should I pick?

> What's the most affordable CRM that's still good?

> What is the best CRM for a growing mid-size company?

> Which CRM has the best free plan?

> What CRM would you choose in 2026, and why?

> What are the top 5 CRM options right now?

> What's a good alternative to the most popular CRM?

> Which CRM is best for a fully remote team?

> Recommend a CRM with the best integrations.

> Which CRM should an agency use to manage multiple clients?

> What is the best enterprise-grade CRM?

> Which CRM do you recommend for a solo founder?

> Which CRM offers the best value for money?

> If you had to pick just one CRM today, which would it be?

> Which CRM is best for a company that cares about data privacy?

> Which CRM is easiest to migrate to from a spreadsheet?

SOURCES_CITED 2026-W24

1 g2.com 42.4%

2 capterra.com 26.7%

3 hubspot.com 9.2%

4 pipedrive.com 5.1%

5 attio.com 5.1%

6 zoho.com 4.6%

7 close.com 4.6%

8 softwareadvice.com 2.3%

! LIMITATIONS

Mention rate measures how often a brand is named, not whether it's the best product. Results reflect each model's training data and live retrieval at sample time and shift week to week. We accept no payment for placement — see the methodology for the full prompt set, models and known limits.

BY_INDUSTRY

CRM FOR HOME SERVICES

Housecall Pro 100%

CRM FOR HVAC BUSINESSES

Housecall Pro 97%

CRM FOR INSURANCE AGENTS

FAQ

Which CRM does AI recommend most?: As of 2026-W24, AI named Pipedrive in 97% of 30 sampled answers — more than any other brand.
How is this measured?: We ask each model a fixed set of buyer-intent questions, sampled repeatedly, and count how often each brand is named. Full method on the methodology page.
How often does it update?: Weekly. Mention rates shift as models update and as the web they cite changes.